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Customer Information

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All transactions are secure and encrypted. Credit card information is never stored on our servers.

Shipping

Shipping Policy

Our complete collection is usually in stock and your order will be shipped to you as soon as possible.

Our estimated delivery time for each piece may vary depending on how far you are from our workshop which is based in Iscar, Valladolid, Spain.

After your product is shipped, you will receive an email with your tracking number for a more accurate delivery time.

If you need a quicker delivery or have any shipping questions please email us at [email protected]

Shipping

Shipping Policy

Our complete collection is usually in stock and your order will be shipped to you as soon as possible.

Our estimated delivery time for each piece may vary depending on how far you are from our workshop which is based in Iscar, Valladolid, Spain.

After your product is shipped, you will receive an email with your tracking number for a more accurate delivery time.

If you need a quicker delivery or have any shipping questions please email us at [email protected]

Returns

Return Policy

We want you to be happy with your purchase, enjoy our 30-day return and full refund policy.

You must notify us that you wish to make a return within 30 days of the reception of your order by email at [email protected]

To be eligible for a refund, your item must be unused and in the same condition in which you received it. It must also be in its original packaging with the same interior protections.

Note that since we offer free shipping in all orders, you would need to cover the return shipping cost. You can let us take care of it and we will reduce the cost from your refund or you can return it using any shipping method you prefer.

Please email us at [email protected] for any return and refunds questions.

Sustainability

Sustainability

Nature is not only an important inspiration source for us, it is at the core of what we do and why we do it.

Wood, which is key for everything we design and craft, is a durable and natural material that allows us to craft pieces that are timeless, high quality, renewable, and long lasting that do not contribute to the fast-furniture industry.

We use only FSC certified woods, our packaging is 100% recyclable, our products shipped in as few packages as possible, our production local and done by small craftsmen, and we plant a tree for every product sold.

Please email us at [email protected] with any questions about our sustainability and impact.

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